Highly personable Professional Customer Service Company with over 29 years of experience in food and
beverage service, event planning, and concession events within Nevada, Arizona and California.
- Talent for identifying customer needs and presenting appropriate company product and service offerings.
- Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business.
- Proven track record of assisting in the design and implementation of large events that reduce labor costs and improve customer-satisfaction ratings.
- Secured numerous company achievement awards for delivery of exceptional food, beverage and customer service.
- Recent Celebrity Riders for Sting, Jamie Foxx, Zowie Bowie.
- Serving the Las Vegas area since 1985.
- Largest one day event, 21,000 people.
- Most parties in a single day, 16.
- Most events in one week, 89.
- Toughest event, Bureau of Reclamation 100th anniversary for the White House (see below for details).
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| Name of Event: Jazz in the Park |
Service: Premium Full Bar Service |
April, 2009 |
| Location: Las Vegas, NV |
Size: For 4100 people |
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Two large bar set ups for a 10 hour service during the jazz concert.
- Enhanced employee performance and attendance through daily mentoring, one-on-one discussions and motivational strategies.
- Received outstanding positive comments from customers on employee reviews, as well as exceptional feedback from event management and sponsors.
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| Name of Event: Epicurean Affair |
Service: Hors D’Oeuvres |
April, 2009 |
| Location: Las Vegas, NV |
Size: For 3000 people |
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Served food for 4 hours to raise money for the Nevada Restaurant Association.
- Most Unexpected (and delicious) Offering: Renaissance Catering
One of Renaissance Catering’s atypical offerings is worth mentioning. It wasn’t the blackened tuna that was surprising; it was the cherry, apricot and cranberry-crusted balls of goat cheese served on tawny port skewers that stole the show in a shocking kind of way.
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| Name of Event: Las Vegas Gran Prix |
Service: Concession Event |
March, 2006 |
| Location: Las Vegas, NV |
Size: For 30,000 fans |
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As a new event to Las Vegas we planned to the smallest detail to ensure nothing was overlooked.
- Participated in implementing new layout and service process, resulting in streamlined operations.
- Dramatically enhanced customer-satisfaction by having 15 full service food and beverage sale points.
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| Name of Event: World Market Center |
Service: Furniture convention |
Every 6 months |
| Location: Las Vegas, NV |
Size: For 70,000 people |
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We coordinate and execute up to 80 parties in 5 days, with some parties topping out at 12,000 people.
- Hire an average of 250 people from the top Vegas hotels.
- Received numerous accolades from senior management for consistently providing excellent service and tactfully resolving sensitive issues.
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| Name of Event: U.S. Bureau of Reclamation |
Service: 100th Anniversary White House Party |
June, 2002 |
| Location: Hoover Dam, NV & AZ |
Size: For 2400 people |
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Served, simultaneously, a Sit-down Dinner for 300 Senators, Congressmen, Governors, and Senior White House officials and Buffet for 2100 top employees and retirees. It has become the ONLY party I know of that has taken place in two states at the same time.
- Submitted 450 plus name to secret service to get 250 workers approved to work.
- They had 575 plus security personnel to work the event, including Navy SEALs in the water, Ranger snipers in the towers and a full Triage set-up with medical personnel for emergency surgeries. This event was 9 months after 9/11!
- Designed a 110 foot by 8 foot kitchen to work out of that spanned the Colorado River in the Hoover Dams machine shop to service the Nevada and Arizona sides.
- Had to bring in generators for power and had nothing but a mop sink in a closet for water- which is all ironic considering the Hoover Dam provides power and water to majority of the Southwestern United States.
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